Privacy Policy

1. Introduction

ASUN Digital, LLC ("we," "us," or "our") operates Sitemap.ai, a member of the Sitemap.io family of products. We are committed to protecting your privacy and being transparent about how we collect, use, and protect your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Service"). Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide to Us

When you create an account or use our Service, you may provide us with:

• Account Information: Email address, name, and password
• Website URLs: Domain names and URLs you choose to crawl
• Saved Crawl Data: Sitemap data you choose to save to your account
• Communications: Information you provide when you contact us for support

2.2 Information Collected Automatically

When you access our Service, we automatically collect certain information, including:

• Usage Data: Pages visited, features used, time spent, and actions taken
• Device Information: Browser type, operating system, device type, and screen resolution
• Log Data: IP address, access times, referring URLs, and error logs
• Cookies and Tracking: See Section 3 for details

2.3 Information We Do NOT Collect

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and analyze usage of our Service.

3.1 Types of Cookies We Use

• Essential Cookies: Required for authentication and basic Service functionality
• Performance Cookies: Help us understand how visitors use our Service (analytics)
• Functional Cookies: Remember your preferences and settings

3.2 Third-Party Analytics

We may use third-party analytics services to analyze usage patterns. These services may use cookies and similar technologies. We currently use or may use:

• Analytics tools for understanding user behavior and improving our Service
• Error tracking services to identify and fix technical issues

3.3 Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our Service.

4. How We Use Your Information

We use the information we collect to:

• Provide the Service: Generate sitemaps, save crawls, and deliver requested features
• Maintain Accounts: Create and manage your account, authenticate access
• Improve the Service: Analyze usage patterns, fix bugs, and develop new features
• Communicate: Send service updates, respond to support requests, and provide notifications
• Security: Detect and prevent fraud, abuse, and security issues
• Legal Compliance: Comply with legal obligations and enforce our Terms of Service
• Marketing: Send occasional product updates and feature announcements (you can opt out)

5. How We Share Your Information

We do not sell your personal information to third parties. We may share your information only in the following limited circumstances:

5.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, including:

• Cloud hosting providers (for data storage and processing)
• Authentication services (Supabase)
• Analytics providers
• Email service providers

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

5.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Valid legal process (subpoenas, court orders, or government requests)
• Legal claims or disputes
• Enforcement of our Terms of Service
• Protection of our rights, property, or safety, or that of others

5.3 Business Transfers

If we are involved in a merger, acquisition, asset sale, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

5.4 With Your Consent

We may share your information with your explicit consent or at your direction.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction, including:

• Encryption of data in transit (HTTPS/TLS)
• Encryption of sensitive data at rest
• Secure authentication systems
• Regular security assessments and updates
• Access controls and authentication requirements
• Monitoring for security threats

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Account Data: Retained while your account is active and for a reasonable period after account deletion
• Saved Crawls: Retained while your account is active; deleted upon account deletion or user request
• Usage Logs: Typically retained for 90 days for security and debugging purposes
• Anonymous Analytics: May be retained indefinitely in aggregated, anonymized form

When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

8. Your Privacy Rights

8.1 General Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a machine-readable format
• Opt-Out: Unsubscribe from marketing communications
• Object: Object to certain processing of your information

8.2 GDPR Rights (European Users)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):

• Right to restrict processing of your personal data
• Right to withdraw consent at any time
• Right to lodge a complaint with your local data protection authority
• Right to object to processing based on legitimate interests

Legal Basis for Processing: We process your data based on:

• Your consent (which you can withdraw at any time)
• Performance of our contract with you (providing the Service)
• Our legitimate interests (improving and securing the Service)
• Legal obligations

8.3 CCPA Rights (California Users)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request details about the personal information we collect, use, and disclose
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: We do not sell personal information, so there is no opt-out required
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

8.4 Exercising Your Rights

To exercise any of these rights, please contact us through our support page or through your account settings. We will respond to verified requests within 30 days (or as required by applicable law).

9. International Data Transfers

Our Service is operated in the United States. If you access the Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States and other countries.

By using the Service, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection rules than your country.

For European users, we ensure appropriate safeguards are in place for international transfers, such as:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions where applicable
• Other legally approved transfer mechanisms

10. Children's Privacy

Our Service is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us through our support page, and we will delete such information from our systems.

11. Third-Party Links and Services

Our Service may contain links to third-party websites or services that we do not own or control. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Third-Party Services We Use:

• Supabase (authentication and database services) - Privacy Policy
• Cloud hosting providers
• Analytics services

12. Do Not Track Signals

Some web browsers have a "Do Not Track" feature that lets you tell websites you do not want your online activities tracked. We currently do not respond to Do Not Track signals because there is no industry standard for compliance.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you via email (for registered users) or through a prominent notice on the Service
• In some cases, seek your consent for material changes

Your continued use of the Service after changes become effective constitutes your acceptance of the revised Privacy Policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: